WA
Warner Leisure Hotels
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Not worth the holiday protection charge
Just found out that Gunton no longer have menus on the tables. You have to go to the serving area to find that is on the menu. This is a big problem for me, as my mother is in a wheelchair. Anyway after seriously considering the problem getting my mother’s food, we decided to cancel our break. This I thought would be straight forward, as we could transfer the cost to our break in June. But no, the lady in head office said that the holiday protection charge, is only acceptable for medical reasons. How things have changed at Warners. They no longer have any respect for disabled people. Shame as we like Warners, but this has now put us off booking any more with them.