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iPhone sent was not the one ordered
On 10 June 2025 I ordered a black iPhone 14 Plus in excellent condition which was advertised on the website as being available Instead I was sent a white iPhone in good condition I returned the iPhone via the Post office which cost me almost £10 and requesteda refund Instead I was contacted with an offer to supply the original order within 14 business days On 1 July when the iPhone had still not been sent I requested a refund whic was made immediately Never received the £10 cost of postage for returning the white iPhone but at the time I did not mention it and request reimbursement