Jura Watches
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Waited over a month for Jura to do nothing
I have been waiting over a month for a watch to be back-ordered. I followed the advice on the website by calling before placing the order to confirm estimated delivery times. I was informed it was a backorder and would be a few weeks. I heard nothing for a few weeks and so I contacted them again for a status update. I was told the same thing about the item being a backorder and that it will be "soon". I was not told where I was relatively in the backorder list. I was also not told whether Jura had even made the order with the manufacturer. I waited a few more weeks and still there was no update. After a month, I decided to purchase the watch from another company (back order as well), and I received it in 3 DAYS (also reviewed on Trustpilot) I cancelled the Jura order, yet their website still says it's "confirmed". Lots of inaction.