Wine Spies
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Exceptional Customer Service
Wine Spies is an outstanding service for wine buyers... getting access to limited access and high-quality wines at amazing prices. I love the ability to buy lower quantities and store in a locker until you have a full case and then receive free shipment. I've been working with them for years. Equally as good is the exceptional customer service. Stuff happens in any business, but when it does, there is always a real person on the other end who tries to do the right thing. Just one example: I recently had two cases delayed as a few bottles in each had winery warehouse issues. Agent Shiraz stepped in, reconfigured the shipment to get me a case expedited, and stuff I could wait for will follow. All in about an hour. Well done!... and much appreciated!