Hays Travel
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Always use Hays
As always the staff were polite and helpful. We had seen the holiday we wanted (a TUI holiday) but wanted to make sure we weren't missing some other potentially better options. It ended up that the holiday we had seen was the best choice so Hays price matched the online offer and sorted it all out. We previously had a flight cancellation while in the US (while we were asleep) and woke up to an email saying that it had happened and they had dealt with it. Having Hays be the booking agent means that we know there won't be any stress at all.