J R

J R

Member since Invalid Date
1
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1 out of 5 stars
Average rating

Reviews by J R

SI

Simply Conveyancing

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1 out of 5 stars

Simply Appalling

I don't know about conveyancing but I can think of many, more suitable alternatives to follow the word 'simply'. Take your pick from: inept, unprofessional, unresponsive, uncaring, feckless, useless. This list could go on. First, let me be clear, I am not a client of Simply - but the people whose property I am purchasing are. There are two more couples below us in the chain, all of us were in a position to exchange/complete many weeks if not months ago. Except this has not been possible because after around five months now, Simply still cannot seem to see their way clear to ever finalising our sellers' onward purchase. The chain has missed date after date but even worse, getting any feedback or information from Simply seems nigh on impossible. Our vendors report the company doesn't answer or return calls or emails and are literally losing sleep with the stress this company is causing. This stress is being transmitted down the entire chain as calls from the vendors' estate agent being made on our behalf are similarly ignored or returned in a very late fashion. Similarly, our own solicitor has been banging her head against a wall for weeks chasing response after response. When feedback is eventually received, mixed messages are given, one minute we're good to go and the next minute we're not. Trying to pin down a date to make a firm booking with a removal company based on the behaviour of Simply is an absolute joke and people stand to lose deposits of many hundreds of pounds as a result. This company seems oblivious or maybe doesn't give a damn about the absolute and unnecessary havoc and misery they have caused, and continue to cause for four couples. Simply appalling!