Larry H

Larry H

Member since Invalid Date
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1 out of 5 stars
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Reviews by Larry H

MI

Mint Mobile

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1 out of 5 stars

Mint support, NONE

Been with Mint for over 6 months and service is ok. I purchased a new iPhone trading a Samsung phone. Samsung has a SIM card and iPhones only accept eSIM. Contacted Mint and they said no problem, but after the fact, no service. They send the verification for the new eSIM to the iPhone that does not work so how do you install as phone does not work for messages with no number. I spent a full day with support, and they kept passing me off to different people that were no help. Talked to at least 4 different people on day 1 and 2 so far on day 2. Not sure about day 3, yet. Day 2, I called for a pin number to port my phone number, and they refused to release my number. Said it takes 24 hrs, never heard that before. So not sure how long I will be without my phone number being active but will get away from Mint.