VI
Virgin Money UK
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I discovered a direct debit had been…
I discovered a direct debit had been set up by Virgin Money as my bank contacted me by post early this week, I requested my bank to cancel it as I owed no money to Virgin. Afterwards I called Virgin Credit Card explaining they had no right to contact my bank as I had not joined this company and there was no balance owed on my credit card with them. I have closed this credit card due to this. Today I received correspondence from them dated 5 days ago mentioning suspicious activity on my card - if they believed that then why did they personally contact my bank to set up a direct debit? Disgusted by this.