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Absolute joke!
Absolute joke! Sent me a car that was too small to fit our bags in from the airport despite picking us up on the outbound journey and knowing what luggage we had. The guy on the phone then tried to blame me. It is a basic common sense, if picking people up from an airport to send a car that has enough room for luggage. I had to unpack my case into the car to get all the luggage in, otherwise my wife and two small children would have been stuck at the airport with no transport or be forced to leave one case at the airport. I would avoid these guys as they are obviously just trying to dominate the market and give poor service or scrimp on sending an adequate sized vehicle.