Jo-Ann Stores
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DON"T GIVE THEM YOUR MONEY
DON"T GIVE THEM YOUR MONEY This company has the absolute worse customer service that I have ever had to deal with. First, I order a gift for my wife, then they sent me the wrong item. Then they will not send you the correct item instead you have to return the item and wait for a refund, but even worse is that you have to wait 2 to 3 days just to get a return shipping label. I called customer service and I was on the phone for 36 minutes, and they are incompetent as well. DO NOT ORDER ANYTHING FROM THEM. it's an absolute waste of time, money , and energy. Shop Michael's, Hobby Lobby, Walmart, Target... even the local trashcan is better than shopping this company. They ruined my wife's birthday gift. It's your money, so if you don't mind letting a company sit on your money while you have nothing to show for it then do it. If you work hard for your money don't ever ever give them yours. This is why big retail closes in America, because they have forgotten that customers should come first. I am so angry and frustrated that they have my money and ruined my wife's birthday, and all I have to show for it is a product I didn't order and a disappointed wife. Keep in mind, they don't sell anything that you can't buy somewhere else. I don't write reviews, but today this company pushed one consumer too far. I want my return shipping label, and my money back. THANK AGAIN FOR RUINING MY WIFE'S BIRTHDAY!!!