GR
GRADE MOBILE
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DO NOT TRY AND SELL YOUR PHONE TO THEM
DO NOT TRY AND SELL YOUR PHONE TO THEM This was my experience: They offer you a high price both on their website and then via a comparison website. They kept my phone for around 2 weeks before finally lowballing me and saying the phone was downgraded without giving any evidence of what the issue was. For context this was a brand new phone that was sent to me via my insurance company! Just sell to CEX. Please report them to trading standard via the citizens advice bureau if you have the same experience as me