CE
Celebrity Cruises
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I booked a cruise online
I booked a cruise online, gave my credit card info, and paid half. We were just contacted by Celebrity and told we were cancelled for non payment and they would not refund our money. They claimed they sent emails and we found none. They had our credit card info and our phone numbers. They did not try to call. I know the email works because we received the cancellation notice and replied immediately. I waited on the phone for over an hour and a half for a smug Supervisor to tell me it's my problem and they refuse to send my money back. I am absolutely numb at this point. I am in total shock at how evil this company is. Please don't make the same mistake I did.