Orbit Car Hire
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Extra charges and not the car type I'd booked
The Quote from Orbit specifically showed collection & return was to be between 2am & 4am - not many would quote but Orbit did. Since collection was 'Out Of Office Hours' we were collected & taken offsite to Wheego's yard where I was advised that collecting the car now (Out of Hours) would cost an extra 40 euro - to pay now. I was also advised I would have to leave 50 euro cash in the car when dropping it off, again because it was 'Out Of Hours'. My Collection & Drop Off times were clearly stated in the collection voucher, along with the quoted cost. Extra charges for Out Of Hours collection & drop off were NOT mentioned ! The Mazda 6 (or similar) I'd booked wasn't available so I was provided a 7 seat Ford Tourneo Transit van - with 1 seat broken. This was not ideal but being off the airport site, at that time in the morning, I didn't feel I had much of a choice In the end, the van was fine for our needs.