Yorkshire Water
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What a joy to call Yorkshire Water with…
What a joy to call Yorkshire Water with a number of queries about my own bill and that of my elderly step mother, for whom I have Power of Attorney. Waiting for the call was surprisingly enjoyable, I love the music and the friendly Yorkshire chap who continued to apologise for my wait. Thereafter my call was met by another lovely gentleman who not only knew the answers to all my questions, which wern't all straight forward, but he offered more information and clarification to ensure I understood his replies. All with only minutes to spare before his shift finished too. Thank you YW and keep up the good work. If only all call teams were from Yorkshire 😊 P.S. You deserve to enjoy a cup of Yorkshire tea in between calls too 😉