Cruise1st
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Do not book with this company have…
Do not book with this company have cruised for 28 years and first time Ive booked with them and will be the last. Made them aware that the flight connections were not acceptable as the times between airport connections were not right there as not enough time but argued the point to no avail hence us being delayed for our first flight from Glasgow to Heathrow missed our flight from Heathrow to Miami BA and American Airlines both said these connections were not possible as AA close 45 minutes before boarding they are booking you the cheapest flights to connect which are not doable .Hence they had to get us other flights but none to Miami available had to fly all the way to LA yes LA then collect luggage and book it BACK on another flight back to Miami run from terminal to terminal no one there where we were sent had to run with all our luggage to get another terminal and only just made the flight .never got our overnight stay in Miami and just made our cruise by the skin of our teeth ridiculous stress and worry was an understatement which left one of our friends ill they are not interested in compensation blaming the airlines .The only ones to blame are CRUISE 1st for bad management I urge you not to book with this company save yourself a lot of stress and worry poor customer service an absolute shambles worst company I have came across so do yourselves a favour and please don’t book with them shocking 😡