Kits
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Great customer service and products
I had a great experience with Kits. The customer service was fantastic. I had ordered a pair of glasses and I was informed by customer service that my lenses were way to thick for the frames, they then worked with me to fix this issue. I upgraded to premium lenses, and that thinned them out some. They were kind enough to make the process simple and easy, even put my order on hold untill I could pay for the upgrade, the extra payment ended up being not that much and it's still very affordable glasses. Around $70 in total, including shipping! I still went with the original frames which were thin wire frames, I got my glasses today and I love them! I was informed that the lenses would still stick out some, but it's fine with me as they are able to close. And it's not noticeable at all! I finalized my order a few days ago, and within 4 days I had my glasses in hand! This is definitely a place I would recommend, especially for Canadians, as they offer the free first pair for new customers. It's shipped and made in Canada so you won't have to wait long to receive them if you're Canadian. Overall I had a great experience, customer service was helpful and fast with answering my questions and very accommodating with everything.