Don't use red energy
They don't even tell me I have a bill. I receive a text saying my bill is over due, that's the first way of letting me know I have one. A few weeks later one will turn up in the mail. At one stage my provider was changed without anybody talking to me about it and I live alone, when red was questioned about pretended that it never happened. When you talk to them, it's abundantly clear that it's a shaved ape your talking to.