CH
China Airlines
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Refused to exit transfer zone in Taipei without reason
We had a 24h overlay in Taipei (the company headquarters and own country) we were being refused to exit the transit zone on company indication from the very check-in in Japan. This wasn’t stated anywhere while booking and on confirmation email and on the website, So much that on their website they actually happily claim that you should visit Taipei while on a layover, they also offer free shuttle and guide for a 6hours experience. But we were being refused to go out, we already booked a hotel, even if we had proper visiting visa requirements. We had to argue badly to the staff to force them to let us out. It was an horrible experience