Donald Mumford

Donald Mumford

Member since Invalid Date
1
Review
4.0
4 out of 5 stars
Average rating

Reviews by Donald Mumford

WE

Wessex Internet

View company profile →

4 out of 5 stars

Reasonable happy with New Full Fibre

We have recently had wessex internet installed and can honestly say their service was reasonably efficient just a couple of small issues early on. Since agreement the notifications and planning of groundworks and installation were very good, the lads who did the groundworks were excellent resulting in and clean and tidy job. The commissioning was carried out the following day was also to the same high standard so overall well pleased with the works. We are now up and running with the internet being faster as was the reason for having it in the first place, instead of the old outdated copper installation. The review would have been 5 star if not for one issue, our hub is located pretty centrally in the house but unfortunately we had a weak signal in our bedroom, when notifing Wessex they were not over helpful and wanted to charge £4.50 a month for an extender. We have now purchased our own TP link extender for £40 and all is now working fine.