Paddock Motorcycles LTD
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Amazing service!
I have only but good to say about my experience with Paddock. Every single aspect that we would like to have to feel reassured about the purchase was there! I bought a motorbike that never seen physically and felt trust the entire process of buying. After reservation (made by phone in 3min), they have sent me a customized video of the bike describing every detail of it, doing close up along the bike so you could see the exact state of it. When I was happy to proceed, it was sent the document via Eletronic-Sign confirming all the values and the reservation amount, to make things crystal clear on paper/contract. Once they finished the full inspection for MOT, they have sent another video of the bike ticking all checks needed to ensure the moto is in the best condition possible. Last but not least, they have managed to deliver before their estimation (which is great) and right on the time they have notified. All of this small big gestures, makes a huge difference for the client and is amazing the service they offered, from customer service to technical/mechanical. A special thanks to James - who dealt with all of it ensuring that I was happy with everything, following up when necessary and informing me about the progress was being made. Without a doubt a solid shop full of competent staff!