Freedomsat 4G, Fibre & Satellite Broadband Internet
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Atrocious Service and Not Worth the Cost
The cost is too high for what you get. The set up cost us £300 (about 5 years ago), which was bad enough then £30 per month, which went up a couple of years back to £31.50 per month. (4GB of data). The download speed wasn't brilliant but I found quickly that I could use the whole allowance in a day, if I watched a couple of Netflix films. That was the last time I did that. You can add to it, but it costs a fortune to do that and unlimited broadband was around £75 per month, which is extortionate. Our broadband didn't work for about 6 months, (its at a caravan) and as my husband was working in the area and didn't have time to ring them about it, he tried resetting and everything, but it wouldn't work. When we went on holiday, we called and they said it hadn't been working for some time and the modem had failed. We cancelled the broadband, even though we had paid for that month, which we haven't got back and, to add insult to injury, good job I cancelled the direct debit because now they are chasing us for money for October, despite cancelling in writing. Atrocious service and they basically have you, if you have no other means of internet. On top of which they still expected you to pay during lockdown, even if you couldn't access it.