Five Star Properties and Bliss Beach Rentals
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Overall Five Star was responsive to our…
Overall Five Star was responsive to our requests for assistance during our stay; however we did request assistance with operating the media entertainment system - which a posted sign said was required. The next day someone arrived and said they would find out and get back to us. We never heard back again and weren’t able to listen to music on the outdoor deck. Also our dishwasher stopped draining and almost flooded back into the kitchen. We called and they said it would have to be another vendor who wouldn’t be able to get to it until Friday (this was Wednesday). When the vendor arrived Friday, the only fix required was removal of a piece of glass from the pump. This could have been done by anyone who does routine maintenance work. We were unable to use our dishwasher for half of our vacation, and we had 8 people. We asked for someone from management to call us, and no one ever responded.