Stephen Murrell

Stephen Murrell

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1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Stephen Murrell

WA

Warner Leisure Hotels

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2 out of 5 stars

Disgusting customer care

I have been going to Warners for about 30 years, we recently went to Heythrop Park and there went many complaints that we had and photos of evidence that we sent to 8 email addresses of Warners. These were sent on the 29th May 2025 and it is now the 6th June 2025 and we have had no reply despite chasing them up. When addressing the situation to the team leader we also received no apology or acknowledgement of the issues brought up. I am quite disgusted with the poor customer care and will definitely think carefully before booking again. Booking reference 13654729