Henry Otherwise

Henry Otherwise

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1 out of 5 stars
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Reviews by Henry Otherwise

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Bourne Estate Agents

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1 out of 5 stars

Renters, don't waste your time.

These guys just absolutely take the piss. We have had dealings with Bourne in two separate Guildford flat searches: first in the spring of 2024 and then in the summer of 2025. Between those searches, we have made dozens of enquiries about Bourne properties "newly listed" on Zoopla and RightMove, sometimes within minutes of their appearance. Every single time, without exception, Bourne has notified us that, most unfortunately, the property we enquired about "has *JUST* been let." They have then offered to show us different properties in their portfolio, all far from the original's location, condition, layout, and/or cost. When confronted, the agents will inevitably claim that there is simply a "delay" in removing listings once they have gone under offer and/or been taken off the market, but that's simply not the case: some of the properties they have listed in 2025 are exactly the same properties that they were listing over a year ago. Bourne almost always lists its properties at unrealistic prices for the market— generally between £100 and £300 below any comparable property from other agencies. These are the bait in this agency's bait-and-switch: advertise something too good to be true, then offer instead something patently inferior and more expensive, taking advantage of tenants in a filthy rental market and wasting their time when they have no time to spare. Remember: as a renter or potential renter, you are NOT the estate agent's client: the landlord is. Your interests are not their interests. They will act, always, in the interest of their paymasters. Bourne just seems to be more blatant about it than some of their peers.