QD
QD Stores
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Bought a gazebo wanted to return told…
Bought a gazebo wanted to return told they would only issue a store credit note. Lack lustre customer service not even the CEO seems to care whether his group empire is loosing out on business, also seemingly does not care about customer retention, I guess they are reliant upon selling high volume ex display - smoke damaged / unwanted and close to sell or useby goods and foodstuffs. I have even gone so far as attempting to negotiate purchasing another item, however due a complete lack of ingenuety on the IT / EPOS set up they are unable to refund on to a gift card so instead of having 64.99 worth of revenue they'd receive 199.99 worth of revenue...