Bord Gáis Energy
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Bord Gais(Centrica PLC) not returning money they owe to ex-customers
I changed from Bord Gais(Centrica PLC) to another supplier for my gas and electricity a couple of weeks ago, I was signed up for level pay with them and I owed €344 on my gas, this money they withdrew immediately, they owed me €688 as I was in credit on my electricity bill, I waited a few weeks and when no refund was credited to me I contacted them (a nightmare), and I was assured that my money would be returned to my account, 10 days on I rang this morning to get an update and the person I was speaking to hung up on me.