National Car-rentals
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Booked a 9 seater from exeter airport…
Booked a 9 seater from exeter airport back in April to arrive to collect it yesterday to then be told they don't have one and they are to hard to get.. no correspondence nothing, the person who had been communicating named Tyler the assistant manager had only just confirmed the car on 28th May but of course he was nowhere to be seen yesterday! Tried to give us a 7 seater - we had 6 people travelling with 6 cases so it wasn't going to work, the girl we delt with couldn't care less didnt even want to try and help us find a similar car, couldn't give us a refund there and then leaving us all stranded.. worst experience ever do not book through them! They are also still advertising the car but apparently have never had them as they are to hard to get.