Scammers and terrible at it
Called on the 16/Feb/24 to join Red and start on the new bill date from 22/Feb/24, they decided to take over my origin bill from the 22/Nov/23, called Red and asked why I got a bill from them when the takeover date was ment to be the 22/Feb and that I was going back to my old provider, I was also told I'd save $90 a quaeter on service fees, I was lucky if it was $30 a quarter, In the end origin did the work that quarter they deserve the pay for it and not have red energy take over the bill 3 months prior to the date stated. I should have known better, red energy were doing this when door knocking trying to poach business years ago, if they are that desperate for a dollar they have to try and swindle an extra 1/4 it just shows me how much they CAN'T be trusted when. When you look and see a 2 star rating and a tone of bad reviews for a reason, its because they haven't been to good with the customer service, personally I'd avoid them like the plague.