Halfords Retail
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SHOULD HAVE GONE SOMEWERE RELIABLE
I Needed some disc and pads for my vw gold so because it was a Sunday and my ONLY day off and halfords on preston docks would be open I decided to purchase them from there so I could replace them myself.....however at time of purchase I was not informed about them not having them on the shelf and that I would have to wait until 16:00 that would be when the delivery would arrive ....to say the least i was extremely dissapointed that i wasnt imformed of this so I returned at 16:15 least to say i wasted 2 hrs of my time waiting around to collect my order..I was told they havnt come and it would be Monday morning no apology at all was given extremely disappointed again...however I came to fit the brake pads .....and you would never believe it .......yep there the wrong ones ..after I'd given my redg number make and model of vehicle and there still wrong to say I'm not happy is an understatement very disappointed from start to finish with the service I was given at the store.....so now I'll have to take another day of work to go to halfords get my money back and go elsewhere for the correct parts that I need...and yes I won't be using halfords ever again neither will my friends and family for that matter ....awful customer service and just to add ......rear discs are the wrong size too ...awful awful 😖