VOXI Mobile
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Bought phone and returned as arranged…
Bought phone and returned as arranged with VOXI . No refund given in 2 weeks . Dreadful customer service , no contact number and Vodafone deny anything to do with them . 5 times asked to did i get email to confirm refund , never received . Passed all over the place , denying I even had an order . Rude throughout . Still waiting for my money . Do not use ever . 0001000045924667 Response unsatisfactory. I don’t need to chase up return of my money after spending hours talking to incompetents . There is clearly an issue with the refunds department and also between VOXI and Vodafone . How much worse will they be when they are incorporated with three.Still missing my £460. 18/6 Still waiting for refund and imaginary email or text to come . Can only go by my own experience but do not buy from VOXI . Still no refund 15 days later . Eventually said they sent text to phone number that was never activated and sent back . Absolute dregs .