Subaru of America
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BAD Subaru service policy
I recently went to the Subaru dealer asking them to fix a known issue with intermittent sounding of the horn. This is a known problem and even has a bulletin stating it to be an intermittent problem. However since it did not occur during the brief test drive at the dealer, Subaru has declined to fix the known problem. My concern is that it will occur when riding near someone who has a weapon and I could end up being shot. There is no reason for me to ask them to fix it unless it was happening, and it should not require that an issue known to happen intermittently must happen while at the dealer. I am very disappointed in Subaru of Americas response to this. Although I have had 3 Subaru's, this will be the last if this is how they treat loyal customers. Let the buyer beware.