Anonymous

Anonymous

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1
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2.0
2 out of 5 stars
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Reviews by Anonymous

ZI

Ziplines

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2 out of 5 stars

Unorganized and Basic. I do not recommend Ziplines

I learned enough to pass the Salesforce Associate certification, but was highly unprepared for the Administration certification. The online portion of the course was fine... good videos, content, and explanations. The virtual sessions were unorganized and not worth the time or money. The Learner Asst was online during the sessions but didn't answer or relay questions that were posted in chat. The instructor repeatedly mentioned not being able to see stuff bc she was sharing the screen, so it seemed like the Learner Asst should have been responsible for owning the bits that the instructor didn't have access to. It took 3 classes for him to figure out how to use a timer for the breaks. The powerpoint presentations had formatting errors, which indicated that whoever put them together doesn't know how to use ppt. There were also some grammatical errors. The virtual team sessions just felt technologically clumsy and unorganized. I never understood the format of the virtual sessions; if their intent was to go over the previous week's online content or to prepare us for the upcoming week's content. The LMS took a while to get used to. It was difficult to navigate and not user friendly. I had to continually reopen pages and start from the beginning if I stopped mid-course. Very frustrating that there is no bookmark to pickup where you left off. Based on my convos with other students, we all had the same sense of confusion whether it was about an assignment, how to use LMS, or the purpose of the virtual sessions. There were a couple "guest" instructors that were excellent though, so I think the poor virtual sessions were a results of the Learner Asst and Lead Instructor.