Home Hardware Stores
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Home Hardware will never apologize.
Bought an item on Home Hardware online. This item, according to their website, was available to be sent to the store or to my home address. I chose to have it delivered to the store and paid with my Mastercard. The next day I received an email telling me that I had cancelled my order ( I had not). I sent the customer service an email telling them that I had never cancelled the order. They responded that I had cancelled the order. I had not cancelled that order and any merchant would apologize if an item on a website was not really available to be sent to the store near my house. Home Hardware doesn't care. They have blacklisted my email address so I don't have access to their ''customer service'' department!