JO
Jo-Ann Stores
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I should have checked Trust Pilot…
I should have checked Trust Pilot before placing an order. This company is not to be recommended at all. I placed an order for two items which I assumed would be shipped together, but no. One item arrived okay, and the other item, which stated it was shipped, stayed in a permanent state of awaiting dispatch - for a month. Several emails later, and finally a response, they have confirmed they will refund me, which is okay. But I have just check their website and the item is still in stock - but at a higher price - I assume they cancelled and refunded because they did not want to honour my order at its original price. Disgraceful!