Hajrija Jusufbegovic

Hajrija Jusufbegovic

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Reviews by Hajrija Jusufbegovic

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1 out of 5 stars

What an utterly dreadful experience

What an utterly dreadful experience! Not only did I have to extend my stay twice due to insurmountable obstacles, but I also faced significant inconvenience throughout. The lack of competence in record-keeping led me to consider switching hotels altogether. My weekend plans were completely ruined as I dealt with payment issues, and the establishment's unconventional hospitality felt like a nightmare. Not only did they fail to clean my room for over a week, but they also audaciously diverted $6 daily to their charity without consent for not providing cleaning services—a bizarre practice indeed. Their fluctuating rates felt like exploitation, and the lack of transparency and fair pricing was unacceptable. Everything, from requesting an iron to ordering food (with no room service available), seemed problematic. It felt like I was working for all my needs during my stay, only to be met with disappointment. This ordeal has left me thoroughly disillusioned with their supposed high-tech service. I truly sympathize with the staff who struggle to explain the constant issues to frustrated guests. You'd be better off at any motel than this disastrous establishment!