American Water Resources
View company profile →
I have to agree with the other…
I have to agree with the other complaints about AWR. On my block they have been called to clear up sewer backups over the years, and things seem to have gone smoothly. but when it becomes your problem then you want quick service too. Of course things happen on a weekend when it is impossible to do anything. Had not been in basement all day. My wife went down and saw the water on floor and slop sink filled. Called at 9pm and had to deal with in between operator who then tried to reach claims dept. They were busy for over an hour. He sent them email for me and when i got off phone i filed a claim on line. Sunday morn i was told to call the plumber which i did and they came in 2 hours. Job well done by Victor of Liberty plumbing. Why does NYC have to deal with a company in NJ and is doing business in a bunch of states but cannot fulfill its job. I am glad the cost was zero but the aggravation more than terrible. Can't run water or flush so urine bottles become a necessity.