Hola Health
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Was after an anti virus for a COVID…
Was after an anti virus for a COVID infection and being quite ill did not see the fine print stating that they did not prescribe anti virals. However I did write in the patient notes exactly what I needed. Despite that they still took a $60 fee from me and after some difficulty connected me to a doctor who said I can’t help you. Despite filling out patient notes he still had to ask what I needed so they obviously don’t read the information supplied. When I contacted customer support to get a refund they eventually told me that they don’t have the ability to give a refund despite being able to take a payment. They kept directing me towards hot docs who are obviously not going to refund money paid to them. People who are unwell do not need the stress that this type of service provides. If I had been feeling better I would have taken the time to read the reviews but obviously this company relies on people being vulnerable to make their money.