RoadRunner Auto Transport
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Avoid RoadRunner Auto Transport At All Costs
Do NOT use this company if you're working from any sort of deadline or pace value in good communication skills - not even deserving of one star. I contracted with Kevin Chavez at RoadRunner several days before our pick up date in order to get our vehicle from SC to FL. Everything seemed to be going according to plan until the day of pick up, when it became increasingly late in the day and our vehicle needed to be dropped off prior to a flight early the next morning. Called Kevin and everyone else involved several times, with the reassurance that their carrier would meet us at the pre-arranged location before the end of the day. No one ever called or explained any delays, and ultimately I had to cancel my flight and drive our vehicle back myself. Didn't hear back from Road Runner until several days later, and that was to explain to me that a new carrier had been assigned! When I called again for some explanation, there was none or an apology. RoadRunner is not a well run company and their treatment of customers is abysmal.