Audley Travel
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Superb in every way
We used Audley for our trip to New Zealand and Malaysia and we are so pleased with our decision. Planning calls were fun, informative and resulted in a perfect itinerary. On the trip itself the logistics were faultless. Pre booked tours were always on time all the staff on the ground were friendly and reliable. However where Audley really excelled was their response to an issue we had at Auckland airport. I am an amputee and my prosthesis broke whilst we waiting to board our flight to Malaysia. We contacted the local rep who organised support for the flight and notified the team in Kuala Lumpur. On our arrival we were informed by our guide that an appointment had been booked for me at a clinic the next morning. I was picked up from the hotel and within an hour was back walking again and able to carry on with our amazing trip. The sense of security and support provided by Audley was a real comfort at a worrying time and the speed of resolution truly amazing. To summarise we will definitely be using Audley for our next trip and I would recommend them to anyone who was planning a trip of a lifetime.