10 out of 10
I had 2 major delieveries for my move into a new apartment, one was a fridge from Appliances Online value was $900 and another from Ikea also value $900. Ikea refused to even deliver the boxes to the front door of the building let alone to my own apartment door on Level 5 via the lift. Ikea charged me $59 for this service. Appliances Online delivered the fridge directly to my door, removed the packaging, installed the fridge and took packaging away. Appliances Online charges nothing for this service. suffice to say, Appliances Online kicks it out the park and Ikea needs a wake up call.