Thornley Groves Estate Agents
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Getting legal advice…
The apartment above mine & managed by Thornley Groves had a water leak resulting in water running down my walls, through ceiling lights, bathroom extractor fan, smoke alarm etc. Obviously I reported it to Thornley Groves & Building management company at the earliest moment. I spoke to two people at Thornley but was rudely fobbed off when I asked for help & the landlord’s details. In the meantime I had to arrange an emergency electrician, costing over £500 to rectify, I also got quotes for cleaning & decorating cost as requested by Building Management but still not a peep from Thornley Grove. 13 days later Akash finally makes contact, not to apologise or say everything will be dealt with but to dispute my claim and to be completely on the defensive, hence getting legal advice! As a landlord of numerous properties in the area, Thornley Groves would NEVER get my business!!