Warner Leisure Hotels
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We stayed at Sinah Warren Hotel 23-30 June 2025
We stayed at Sinah Warren Hotel. ROOM: We stayed in a royale (top grade) room. Room 401, 'The Kench'. There was a sofa but no coffee table so was not possible to sit on sofa and have drinks. When we arrived there were no towelling robes or drinking glasses. We've never stayed in a Warner Hotel before where there were no drinking glasses in room. Phoned reception who contacted housekeeping. A lady arrived with robes who said that housekeeping don't deal with drinking glasses. Phoned reception again who said we'd have to ask at bar for drinking glasses. This meant we'd have to carry glasses up to room. So we used the mugs provided for both hot and cold drinks. Fresh towels were provided but there was a used towel hanging on back of bathroom door, and an empty pocket tissues wrapper down back of hospitality unit. PARKING: Royale rooms have reserved parking. The other Royale parking spaces had a room name plaque on a post but for our parking space there was just a post without a name plaque, although the room number was painted on the ground. There was another car parked in our space. Reception said they would put a notice on the car concerned. Next day car still there and no notice. Reception showed my husband screwed up notice that they found beside the car! Said they'd put another notice on. To cut a long story short, we arrived on Monday and it was Friday morning before we could park in our reserved space. It is pointless the hotel advertising reserved parking if they are unable to ensure this. The reserved parking spaces are close to the rooms whereas we had to park in a general car park a long walk from rooms. RESTAURANT: my husband said that the roast potatoes were leathery every night and knives were blunt. ENTERTAINMENT: this was good except one night there was a guest singer with a poor voice. The house singers were much better. GENERAL: This is a large hotel with long walks from bedrooms to restaurant, lounges and theatre. We stayed 23-30 June 2025