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Lyca Mobile UK
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I’ve recently gone through a dispute…
I’ve recently gone through a dispute with Lycamobile after experiencing months of unusable service — dropped calls, no signal, and zero help from customer support despite multiple attempts. I escalated the issue to CISAS (case 696826), and the adjudicator found that Lycamobile failed to provide service with reasonable care and skill, and directed them to cancel the contract, compensate me, and issue a formal apology. As of now, I’m still waiting for the company to follow through on the decision. I hope they’ll do the right thing within the deadline — not just because they’re required to, but because it’s the right thing to do. I’ll update this review depending on how Lycamobile responds in the coming days.