AP
APT River Cruises & Tours
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The power cut in Portugal and Spain…
The power cut in Portugal and Spain caused serious disruption to the cruise. Only three days of the cruise were completed according to the itinerary. While APT could not be blamed for this, the holiday we experienced was disappointing. Communication between passengers and staff broke down. The staff seemed unprepared for a problem of this type, unsure how to present information or keep the holiday spirit alive other than to keep glasses of wine full at meal times. A review of emergency procedures might help.