ST
Streets Ahead Estate Agents
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Delays returning our deposit without communication
Overall the company was fine during the majority of our tenancy. However, a poorly managed systems upgrade left Streets Ahead unable to make any payments during the early part of December. This included being unable to return our deposit in the timeframe they gave us. There was no communication made to us initially about the issue or the expected delay, forcing us to repeatedly chase for any information about our deposit. Their incompetent management of the issue has made it unlikely that I would ever willingly work with streets ahead again.