PE
Pets at Home
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Placed a click & collect order
Placed a click & collect order, collected order got home and opened box and wrong item was inside. Had to return to the store and replace order which I thought they would have offered to deliver to my home as it was their mistake but no they made me come back to the store to collect the corrected order again. Not very good Customer Service. However, I would like to add that I am a regular customer and usually receive an excellent service, just this time they fell well short of that.