Havaianas Store
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Ordered two pairs of Havaianas.. only one pair arrived!
Ordered two pairs of Havaianas via their website. Big mistake. My order was delivered to someone else in my neighbourhood, even though I was at home all day, the driver allegedly said that there was no-one at my address! It took several calls to Customer Services, I was cut off a few times which is very frustrating, and two days later I managed to locate the delivery parcel at a nearby address. Why did the delivery go there?? There was only one pair of shoes in the parcel - I ordered and paid for two!! Every time I called Customer services I was told that I needed my original shoebox and parcel so that they could investigate where the error occurred (warehouse, delivery etc). But how could I do this if I never received the parcel in the first place? I gave up. I will never ever buy Havaianas again.