Evergreen Credit Union
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I have been going between Direct TV and…
I have been going between Direct TV and AT&T over a payment made in June via automated payment system with no luck and much frustration. Direct TV insisted a refund was given directly back to my share draft acct, and also told me I had to take it up with AT&T even though my bank statement was proof Direct TV received payment. After a 3 hour ordeal with no resolution, Bailey @ EGCU was kind & patiently listened to my issue and immediately took over this case. Maybe EGCU will have better luck going up against these 2 big conglomerates ! Thank you Bailey, true example of excellent customer service experience with this credit union.