Routes Car Rental
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Insurance scam
Insurance scam: they made me pay for the insurance even though I made it clear that I didn't want to take out the insurance. After writing to customer service, I'm now told that I paid the insurance because I refused to provide proof that I was covered by my credit card insurance, which is totally false, it was never asked for. A pack of lies. They want to sell their insurance, so they make up stories and manipulate their customers to get their way. It's shameful!