Postoffice
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Post Office Surcharge SCAM is FRAUD
Post Office Surcharge SCAM is FRAUD On 05 December I sold an item on ebay for £379.99. The customer needed it urgently for a party so I ordered 24 hour tracked delivery online postage from the Post Office. I took the parcel to the nearest main Post Office at 09.15h 06 December where it was inspected and weighed and a receipt issued. The receipt stated “parcel accepted” After 7 days the customer complained that the item had not been delivered and the tracking showed it had not left the depot. The customer still needed the item so I sent a replacement, again 24 hour tracked. A few days later the customer said they had received a card demanding £3.50 to pay to deliver the original parcel. I was not informed that my 24hr parcel had been delayed and that a surcharge had been demanded from MY customer without MY permission (is this not FRAUD). As of 17 December neither parcels have been delivered costing me £759.98 in lost revenue MZ266223065GB MZ270207121GB Once the Post Office have issued a receipt showing the address/weight and stating "accepted here today" they should not be allowed to add further charges, especially as I am not informed that they are doing so. FRAUD FRAUD FRAUD. I have sent a copy of my complaint to Rip Off Britain and the PRESS A list of parcels where customers have stated a surcharge was demanded. PO states that if the recipient refuses to pay parcel will be sent back to me. However, I have refunded 2 customers as they would not pay and the post office would not allow me to pay as they said I needed the information on the card sent to the customer. They stated if they did not receive payment of surcharge the parcel would be returned to me, but they never were 0500FB58753 0500F85C8E7 050147840A9 05012E32FD6 05011E656C0 05010959E8F